Zoom course
If you create an account to attend Zoom courses, you get a 14-day so called cooling-off period, provided you do not attend any course during this period. You can cancel your account within the cooling-off period without giving any reason. The purchase amount will be refunded to your account within 10 working days. There are no cancellation fees. If you joined a Zoom course, your account cannot be refunded.

The online license (worth €15) that has been send to your email immediately after payment cannot be taken back. This will be charged. If multiple licenses have been issued, all we be charged.

Physical course (in a classroom)
If you reserve a one-day course in a classroom, you will be given a 14-day cooling-off period, provided the course does not take place during this period. The reflection period always expires 96 hours before the start of the course. You can cancel the reservation without giving any reason within the reflection period. The purchase amount will be refunded to your account within 10 working days. There are no cancellation fees.

The online license (worth €15) that was made available immediately after payment cannot be taken back. This will be charged.
It is possible to move the course to another day free of charge up to 12 hours before the start. Send a WhatsApp to: 085-0606453
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